Payment and Cancellation Policy
Recurrent Training Center (RTC) requires that full payment is due before services are rendered. A 30% Down Payment will be a non-refundable deposit required to reserve your scheduled spot. We accept MasterCard, Visa, AMEX and Discover credit cards for your convenience. Your appointment is reserved specifically for you. If you are cancelling your appointment, we require that you give us notice before five business days of your first day of training. Failure to give notice will result in no refund.
The following cancellation statements only apply if a customer has paid their balance in full. If a scheduled customer cancels within 2 business days of their first day of training, an additional $500 late fee will be charged for cancellation without sufficient notice. If cancellation meets the five business day notification, a refund will be given of 50% of the total cost of training. If a cancellation is 21 business days from the first day of training, a refund will be given of 70% of the total cost of training. Refunds will be credited back to the original credit card used for payment. Your deposit can be used as a credit towards future training as long as you complete a course within 6 months of your deposit date. Credits cannot be used in excess of a full course price.
It is the responsibility of the customer for the balance of the account for any professional training services. RTC reserves the right to refuse/cancel any training or services at any time. If we feel that a customer is being unsafe or causing harm to anyone in our facility, we will have that customer removed.